Re-downloading a past export, and resuming an incomplete one
Both are free. Where the history lives, how long files are kept, and the one case where you genuinely are charged again.
Re-downloading is free, always
Go to Account → Exports, find the export, press Download. You are served the same stored file. No credits are deducted, however many times you do it, and whoever on the account does it.
This is a deliberate rule: you paid for the rows once, so the file is yours. Lose it, overwrite it, need it on another machine — download it again.
How long files are kept
File retention is one of the few things the tiers do differ by:
| Plan | Files kept for |
|---|---|
| Starter | 30 days |
| Growth | 90 days |
| Scale | 12 months |
| Enterprise | From 24 months |
Measured from the export date, not from when you last touched the file, and fixed at the plan you were on when the export ran. After it lapses the file is deleted and the row remains as a billing record: you can still see what was exported and what it cost, but the file itself is gone.
Retention is not a backup
Keep your own copy of anything that matters. The export list is a convenience and a receipt, not a filing system, and it is the wrong place to be storing the only copy of something. This matters most before cancelling a subscription.
Resuming an incomplete export
An export with status incomplete has a Resume button on its
row. Pressing it re-queues the job; it continues from where it stopped rather than starting
over.
- Rows already written are kept.
- You are billed only for rows the resume newly writes.
- You can resume more than once.
- The partial file is downloadable in the meantime, if you want the rows you already have.
Why a job goes incomplete, and what to do if a resume does not finish it: my export is stuck on Incomplete.
The one case where you are charged again
Running a new export of the same search more than 30 days after the first one. That is not a re-download, it is a fresh export, and the rolling 30-day window has moved past the original. If all you want is the same file, use Download rather than re-running the search.
Inside 30 days, re-running the same search costs nothing for businesses you already exported — only genuinely new ones are billed. That makes "run it again to pick up new listings" a cheap operation, and it is why watching a market weekly is affordable in a way that re-buying it monthly is not.
Over the API
GET /api/v1/exports lists them; GET /api/v1/exports/:id/download
redirects to a signed URL or streams the file; POST /api/v1/exports/:id/resume
re-queues an incomplete job and bills nothing new. See
exports over the API.
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